Frequently Asked Questions

How do I log a support call on ClicknCheck?

Our support technicians are on call 24/7. For any support related queries, feel free to contact the following numbers:

087 057 3031 or 076 127 9818

What are Approved Fingerprints?

ClicknHire will confirm if we are able to retrieve fingerprints from our database so that the candidate is not required to capture his/her fingerprints.

What is Automated Consent?

Our candidate consent forms are digital and sent via email or SMS.

This process allows candidates to give consent via return email or SMS.

Is ClicknHire NCR and POPIA Compliant?

ClicknHire is a registered Reseller Credit Bureau (NCRCB49).

We pride ourselves in being in line with both NCR and POPIA compliance.

How is ClicknCheck training provided?

Training is provided via contact sessions and multiple digital platforms.

Got more questions?

We're happy to answer any additional questions you may have - Please feel free to contact us directly:


Telephone: +27 87 057 3031